Privacy Policy

1. Introduction

qlabs LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pepty mobile application (the “App”) and our website at qlabs.studio (the “Website”), collectively referred to as the “Services.”

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

Depending on how you use the App, you may provide us with the following types of information:

• Account Information: If you create an account, we may collect your name, email address, and any other information you choose to provide.
• Health and Tracking Data: Peptide protocols, dosage information, scheduling preferences, journal entries, and progress data that you input into the App.
• Support Communications: If you contact us for customer support, we may collect your name, email address, and the content of your communications.

2.2 Information Collected Automatically

When you use our Services, certain information may be collected automatically:

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with the App, including features used, screens viewed, session duration, and crash reports.
• Analytics Data: Aggregated and anonymized data about App usage patterns to help us improve the App.
• Affiliate Link Interactions: When you click on affiliate links to third-party vendors, we may collect data about which links were clicked, the referring page, and whether a transaction was completed (for commission tracking purposes).

2.3 Information from Third Parties

• Affiliate Networks: Transaction confirmation data (typically limited to whether a purchase was completed and commission amounts) from affiliate network partners. We do not receive details about your specific purchases from third-party vendors.
• Analytics Providers: Aggregated usage data and performance metrics from analytics services we use.

2.4 Information We Do NOT Collect

• We do not collect or store your payment or financial information. All transactions occur directly between you and third-party vendors.
• We do not collect biometric data, facial recognition data, or voice data.
• We do not access your device's contacts, camera, microphone, or photo library unless you explicitly grant permission for a specific feature.

3. How We Use Your Information

• Providing and Maintaining the App: To operate the App's core features, including peptide tracking, scheduling, reminders, and price comparison.
• Improving Our Services: To understand how users interact with the App, identify issues, and develop new features and improvements.
• Price Comparison: To provide and update pricing information from third-party vendors within the App.
• Affiliate Tracking: To track affiliate link clicks and attribute commissions from third-party vendor purchases.
• Communications: To respond to your inquiries and provide customer support.
• Security: To detect, prevent, and address technical issues, fraud, and security concerns.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Affiliate Network Partners

When you click on affiliate links in the App, certain technical data (such as a click identifier, timestamp, and device information) may be shared with our affiliate network partners to track referrals and attribute commissions. This data does not include your health or tracking data.

4.2 Analytics Providers

We may share anonymized and aggregated usage data with analytics providers to help us understand App usage patterns and improve our Services.

4.3 Service Providers

We may share information with trusted service providers who assist us in operating the App, conducting business, or servicing you, provided they agree to keep your information confidential.

4.4 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Third-Party Links and Services

The App contains links to third-party websites and services, including peptide vendor websites. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services before providing them with your information or completing any transactions.

6. Cookies and Tracking Technologies

6.1 Website

Our Website may use cookies, web beacons, and similar tracking technologies. Types of cookies we may use include:

• Essential Cookies: Necessary for the Website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Website.
• Affiliate Cookies: Used by our affiliate network partners to track referrals and attribute commissions.

6.2 Mobile App

Within the App, we may use similar technologies such as device identifiers and analytics SDKs to collect usage data. We do not use invasive tracking technologies that follow you across other apps or websites beyond what is necessary for affiliate attribution.

6.3 Do Not Track

Some browsers include a “Do Not Track” (DNT) feature. We currently do not respond to DNT signals as there is no industry-standard approach to DNT.

7. Data Storage and Security

7.1 Local Data Storage

Peptide tracking data, protocols, journals, and other health-related data you enter into the App is primarily stored locally on your device. This means:

• Your health and tracking data remains on your device under your control.
• If you delete the App, locally stored data will be permanently deleted.
• We recommend keeping your device secured with a passcode or biometric lock.
• You are responsible for backing up your device if you wish to preserve your data.

7.2 Cloud-Synced Data

If the App offers cloud sync or account features in the future, any data synced to our servers will be encrypted in transit and at rest. We will update this Privacy Policy to describe those practices before launching such features.

7.3 Security Measures

We implement industry-standard security measures designed to protect your information, including encryption, secure communication protocols, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

• Locally Stored Data: Retained on your device until you delete it or uninstall the App.
• Analytics Data: Retained in anonymized/aggregated form for up to 24 months.
• Affiliate Tracking Data: Retained for the duration required by our affiliate network agreements, typically 30 to 90 days after a transaction.
• Support Communications: Retained for up to 12 months after the issue is resolved.

9. Your Rights and Choices

9.1 Access and Deletion

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information, subject to certain exceptions required by law.
• Request a portable copy of your personal information.

To exercise these rights, contact us at support@qlabs.studio. We will respond to your request within 30 days.

9.2 Opt-Out of Analytics

You may opt out of certain analytics data collection through the App's settings menu, where available.

9.3 Notification Preferences

You can manage push notification preferences through your device's system settings at any time.

9.4 Deleting Your Data

Since health tracking data is stored locally on your device, you can delete this data at any time by clearing App data or uninstalling the App. For data stored on our servers (if applicable), contact us at support@qlabs.studio.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to Know: Request disclosure of what personal information we collect, use, disclose, and sell about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Limit Use of Sensitive Information: Limit the use of sensitive personal information, if applicable.

To exercise your California privacy rights, contact us at support@qlabs.studio.

11. Other State Privacy Rights

Residents of other U.S. states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Texas (TDPSA), may have similar rights under their respective state privacy laws, including the right to access, correct, delete, and port personal data, as well as the right to opt out of certain processing activities. To exercise these rights, contact us at support@qlabs.studio.

12. Children's Privacy

Pepty is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us immediately at support@qlabs.studio.

13. International Users

The App is operated from the United States. If you access the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to the United States. If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with data protection laws, you may have additional rights under the GDPR or similar legislation. Contact us at support@qlabs.studio to exercise these rights.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date at the top, providing a notice within the App, and sending an email to your registered email address (if applicable). Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

qlabs LLC
Email: support@qlabs.studio
Website: https://qlabs.studio

For California-specific requests, please include “California Privacy Request” in the subject line.